The basis on which KYCifi provides specialist compliance consultancy services.
KYCifi is a compliance consultancy trading under the name KYCifi. Our principal place of business is No 1 Spinningfields, Manchester M3 3EB. You can contact us at contact@kycifi.com or on 0161 706 0333.
These Terms and Conditions ("Terms") set out the basis on which KYCifi provides services to its clients. By engaging our services — whether by confirming an engagement by email, by telephone, or by any other means — you confirm that you have read and agree to these Terms.
If you do not agree to these Terms, you should not proceed with an engagement. We reserve the right to update these Terms from time to time; the version in force at the time you engage us will apply to that engagement.
KYCifi provides compliance consultancy services to individuals and businesses, including but not limited to:
The specific scope of work will be agreed with you before we begin and confirmed in our engagement communication. We reserve the right to decline to take on work at our absolute discretion and without obligation to provide reasons.
Nothing we produce, communicate, or advise constitutes legal advice, legal representation, or a lawyer-client relationship. We do not hold ourselves out as solicitors, barristers, or legal advisers, and our work should not be treated as a substitute for independent legal advice.
If your situation requires legal advice — for example, in connection with a formal regulatory investigation, a legal challenge to a bank's decision, court proceedings, or any matter where a qualified legal professional's input is required — you should consult a solicitor or barrister who is authorised and regulated by the Solicitors Regulation Authority or the Bar Standards Board.
We will always act in good faith and apply our professional expertise fully to your matter. However, the scope and nature of our services is compliance consultancy, not legal practice.
We operate on a fixed-fee basis wherever possible. Our fee for the agreed scope of work will be quoted to you clearly before any paid work begins, and you will not be charged for work you have not agreed to in advance.
All fees are stated exclusive of VAT unless expressly stated otherwise. VAT will be charged at the applicable rate. We will issue a VAT invoice where required.
The quality and effectiveness of our work depends substantially on the information and documents you provide to us. By engaging KYCifi, you agree to the following responsibilities:
We accept no liability for loss or adverse outcomes arising from inaccurate, incomplete, or misleading information provided by you. By engaging KYCifi, you confirm that you are not seeking to use our services to assist in any unlawful activity, including the concealment or disguise of criminally derived funds.
We treat all information you share with us as strictly confidential. We will not disclose your personal or business information to any third party without your express consent, except in the following circumstances:
Our confidentiality obligations continue in full force after the conclusion of any engagement and shall survive termination of these Terms. We will take all reasonable steps to protect your confidential information from unauthorised access or disclosure.
To the fullest extent permitted by applicable law, KYCifi's aggregate liability to you in connection with any engagement is limited as follows:
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited under English law.
We cannot guarantee, and do not guarantee, any particular outcome from the services we provide. Banks, financial institutions, and other regulated entities make their compliance and risk decisions independently. Our role is to give you the strongest, most professionally prepared response possible — but the ultimate decision rests entirely with the institution concerned.
While we have an excellent track record of helping clients resolve compliance requests, factors entirely outside our control may affect the outcome. These include the institution's internal risk appetite and commercial decisions, changes in regulatory requirements or guidance, information identified by the institution in the course of its own due diligence, and your individual risk profile.
We will always provide you with an honest assessment of your situation, including where we believe the prospects of a favourable outcome are limited. We will not knowingly accept instructions for work that we do not believe can materially assist you.
These Terms and any engagement to which they apply are governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms or any engagement, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable in whole or in part, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable. The validity and enforceability of the remaining provisions shall not be affected.
These Terms constitute the entire agreement between you and KYCifi in relation to the provision of our services and supersede all prior representations, agreements, or understandings, whether oral or written, relating to the same subject matter.
If you have any questions about these Terms, wish to discuss a proposed engagement, or need to raise a concern about work already in progress, please contact us:
We aim to respond to all enquiries within one business day. We take complaints and concerns seriously, and if you are dissatisfied with any aspect of our service, please let us know and we will do our best to resolve the matter promptly.